Privacy Policy for Social Entertainment Platform
This document outlines how Fiord Fantasy collects, uses, and protects your personal information on our free-to-play social entertainment platform serving the New Zealand community.
Information We Collect
Fiord Fantasy collects limited personal information to enhance your experience on our social entertainment platform. As a free-to-play digital pastime service for New Zealand users, we prioritize minimal data collection.
We collect:
- Email address for account creation and communication
- Username and profile information for social interaction
- Technical data including device information and browser type
- Platform usage patterns for service improvement
- Optional demographic information for community features
No financial information is collected as our platform operates entirely free of charge for all users in New Zealand. We do not process payment details or store sensitive financial data.
How We Use Your Information
Your information helps us provide and improve our social entertainment services for the New Zealand community. We use collected data exclusively for platform enhancement and user experience optimization.
Primary uses include:
- Providing access to free digital entertainment options
- Enabling social features and community interaction
- Personalizing your entertainment experience
- Monitoring platform performance and reliability
- Communicating important updates and announcements
- Ensuring compliance with New Zealand regulations
We never sell or share personal information with third parties for marketing purposes. Data usage remains strictly within the boundaries of providing social entertainment services to our New Zealand community.
Data Storage and Security
Fiord Fantasy employs robust security measures to protect your information. We store data on secure servers located in New Zealand, ensuring compliance with local data protection laws.
Our security measures include:
- Encryption of sensitive information during transmission
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure backup systems and disaster recovery plans
- Employee training on data protection principles
We retain personal information only as long as necessary to provide our social entertainment services. Data is securely deleted when no longer required for legitimate business purposes or legal compliance.
Information Sharing
Fiord Fantasy maintains strict confidentiality regarding user information. We share data only in specific circumstances and always with appropriate safeguards in place.
Information may be shared with:
- Service providers assisting with platform operations
- Legal authorities when required by New Zealand law
- Other users through optional social features you enable
All third-party service providers undergo rigorous vetting and sign confidentiality agreements. They process data only for specified purposes and implement equivalent security measures to protect your information.
Digital Markers and Tracking
Our platform uses digital markers to enhance functionality and user experience. These technologies help us understand how our New Zealand community engages with our social entertainment offerings.
Types of markers used:
- Essential markers for platform functionality
- Performance markers for service optimization
- Analytics markers for understanding user preferences
You can control marker settings through your browser preferences. Detailed information about our marker usage is available in our separate Digital Markers Policy document.
Your Privacy Rights
As a user of our social entertainment platform, you have specific rights regarding your personal information under New Zealand privacy laws.
Your rights include:
- Access to your personal information we hold
- Correction of inaccurate or incomplete data
- Deletion of your information under certain conditions
- Restriction of processing in specific circumstances
- Data portability to obtain and reuse your information
- Objection to processing based on legitimate interests
To exercise any of these rights, please contact us using the information provided in the contact section below. We aim to respond to all valid requests within 30 days.
Data Retention and Deletion
We retain personal information only as long as necessary for the purposes outlined in this policy. Retention periods vary based on the type of data and its purpose.
Data deletion process:
- Account information: Retained while account is active, deleted upon request
- Usage data: Anonymized after 24 months
- Communication records: Retained for 12 months
- Technical logs: Rotated and deleted after 90 days
You can request deletion of your personal information at any time by contacting our support team. Upon receiving a valid deletion request, we will remove your data from our active systems within 30 days.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated to users through platform notifications.
Update notification process:
- Review policy changes before they take effect
- Receive notifications about significant updates
- Access previous versions of the policy upon request
- Continue using our services indicates acceptance of changes
This policy was last updated on January 15, 2025. We encourage you to review this privacy policy regularly to stay informed about how we protect your information on our social entertainment platform.
Contact Our Privacy Team
For questions about this privacy policy, data access requests, or deletion inquiries, please contact our dedicated privacy team. We're committed to protecting your information on our social entertainment platform.
support@fiordfantasy.com